Thai Lion Air has extended the measures to assist passengers from the new wave of COVID-19 outbreak. Passengers who have flight until June 30, 2021 can manage as follow:

1. Passengers can change the traveling date 1 time or keep a Credit Shell to change traveling date later. Credit Shell can be made by December 31, 2021 without changing fees and the difference fare is not charged. Exception for new traveling date between May 25 - 27,2021, June 3 - 7, 2021, July 23 – 29, 2021, August 12 – 15,2021, September 24 – 26, 2021, October 12 - 14 , 2021, October 21 – 26, 2021, December 3 – 7, 2021, December 9 – 13, 2021 and December 25 – 31, 2021 passengers will be charged for the difference fares but fees waived for rebooking. 

2. For passengers who keep the Credit Shell within May 31, 2021 and July 15, 2021, the system will keep the Credit Shell automatically until December 31, 2021.

3.If passengers wish to travel, they must notify and change their traveling date at least 4 hours before the departure time.

4. Passengers can manage a Credit shell transaction and / or manage the traveling date by themselves through Thai Lion Air’s website: www.lionairthai.com 

To manage Credit Shell

https://www.facebook.com/1419716278252969/posts/3485352958355947/?d=n

To manage Traveling Date

https://www.facebook.com/1419716278252969/posts/3478910379000205/?d=n

For more information, please contact at our Call Center or at the airport's ticketing counter.

5. Passengers cannot change to other routes.

6. Passengers cannot request a full refund. Unless the airline cancels the flight.

7. Terms and Conditions apply.

 

Travel safety : wearing mask during flight, wash your hands with alcohol spray and keep your distance.

Thai Lion Air does care about safety of passengers. ✈